Charging
The activity that decides how much to charge the customer for the services provided. This can be based on cost recovery, market rates, or other pricing policies.
The activity that decides how much to charge the customer for the services provided. This can be based on cost recovery, market rates, or other pricing policies.
Charging makes the value of IT visible. In internal IT departments, lack of charging (showback/chargeback) often leads to the business treating IT resources as "free" and infinite, leading to waste.
Chargeback drives architectural accountability. When an engineering team sees the daily cost of their unoptimized queries or oversized instances on their own budget, performance tuning happens overnight. We build FinOps directly into the platform so costs are transparent, not hidden.