Information and Technology
One of the four dimensions of Service Management. It includes the information and knowledge necessary for the management of services, as well as the technologies required.
Impact
This dimension ensures that the technology architecture supports the service needs and is not just "tech for tech's sake."
Weinto take
We believe information (data) is more valuable than technology (code). Code depreciates; Data appreciates. We architect systems to protect the durability and portability of data above all else. You can rewrite the app, but you can't rewrite lost history.