Operation
The routine running and management of an IT service, system, or other configuration item. It includes the day-to-day activities required to deliver and support services.
Impact
Operations is where the rubber meets the road. Excellent development with poor operations leads to a failed service.
Weinto take
We believe in NoOps (as an aspiration). The ideal operation is fully automated. If a human has to push a button to keep the system running, the system is broken. We automate ourselves out of a job every single day.