Service
A means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having to manage specific costs and risks.
A means of enabling value co-creation by facilitating outcomes that customers want to achieve, without the customer having to manage specific costs and risks.
Thinking in Services changes the focus from "What did I build?" to "What value did I deliver?"
Everything is a Service (XaaS). From the platform team offering "Database-as-a-Service" to the HR team offering "Onboarding-as-a-Service." We rigorously define the interface and API for every interaction in the enterprise.