Service Provider
A role performed by an organization in a service relationship to provide services to consumers. Can be internal (IT department) or external (MSP).
A role performed by an organization in a service relationship to provide services to consumers. Can be internal (IT department) or external (MSP).
Every team is a service provider.
We challenge internal teams to act as Sovereign Service Providers. Imagine you had to invoice your internal customers. Would they pay? If the answer is "no," you need to rethink your value proposition.