Glossary

An important metric that is used to evaluate the success in meeting an objective. KPIs should be "SMART" (Specific, Measurable, Achievable, Relevant, and Time-bound).

The practice of maintaining and improving the effective, efficient, and convenient use of information and knowledge across an organization.

The process of moving knowledge from one part of the organization to another (e.g., from Development to Operations, or from a vendor to a client).

A problem that has been analyzed and has not yet been resolved. Not all known errors are fixed immediately; some may have a workaround, while others may be accepted as permanent limitations due to cost/risk.

Kubernetes is a portable, extensible, open source platform for managing containerized workloads and services, that facilitates both declarative configuration and automation. It creates an abstraction layer over hardware infrastructure, scheduling containers across a cluster of machines.